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Questions about an order, shipping, returns or silk care? Email support@smoozely.com or send us a message using the form below.

Delivery methods and available estimates are shown at checkout. For our current returns guidance for both silk sleep masks and pillowcases, please read Shipping & Returns.

If your item arrives damaged, defective or incorrect, contact us with your order number and clear photos so we can help. Your applicable consumer rights are not affected.