Privacy policy
Last updated: October 10, 2026
Smoozely operates this store and website, including related information, content, features, products, and services (the “Services”). Smoozely is powered by Shopify. This Privacy Policy explains how we collect, use, and disclose personal information when you visit, use, or shop through the Services, or otherwise contact us.
By using the Services, you acknowledge the practices described here.
Personal information we collect
Depending on how you interact with us, we may collect:
- Contact details — name, billing/shipping address, phone, email
- Payment details — payment method and transaction information (processed by our payment providers)
- Account details — if you create an account
- Order & support details — items purchased, messages you send us
- Device & usage data — IP address, browser/device info, and how you use the site (including cookies)
How we use information
- To fulfill orders, process payments, arrange shipping, and provide customer support
- To send order updates; promotional emails only if you opt in (you can unsubscribe anytime)
- To improve the store, prevent fraud, and keep the Services secure
- To comply with law and enforce our policies
Who we share information with
We share information with service providers who help us run the store (including Shopify, payment processors, shipping/fulfillment, and analytics). We may also share information when required by law, or with your direction. We do not sell your personal information for money.
For targeted advertising choices where available, see our privacy choices page. Learn more about Shopify’s practices in the Shopify Consumer Privacy Policy.
Your choices
Depending on where you live, you may have rights to access, correct, delete, or port your data, or to opt out of certain sharing for targeted advertising. Contact us to make a request. We will not discriminate against you for exercising privacy rights.
Children
The Services are not directed to children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
Security & retention
No method of transmission or storage is 100% secure. We keep personal information only as long as needed for the purposes above, legal obligations, and dispute resolution.
International transfers
Your information may be processed outside your country, including by Shopify and its partners, with appropriate safeguards where required.
Changes
We may update this policy from time to time. We will post the revised version on this page and update the “Last updated” date.
Contact
Questions about privacy or this policy: support@smoozely.com